Benefits of Specialist Wordpress Websites
We have designed a back up process that ensures your website is backed up twice daily – firstly through our own server’s backup infrastructure and secondly via the Amazon S3 Cloud based server technology. If a problem was to occur you don’t have to worry as Nolka will restore your WordPress website within 24 hours at no additional charge.
As part of your monthly package we manage the WordPress Core updates and the theme and plugin updates. This is absolutely necessary to ensure your WordPress website is performing at its peak and benefits from the latest security software. Security and Performance are the areas which cause WordPress website owners the most concern. If you are not familiar with the WordPress environment this can be a nightmare. Some clients are not even aware that this is such an important element until it’s too late and disaster strikes. Prevention is key and you can rest easy as we take care of all this for you.
Website Upload & Speed Times
Your website will be on hosted our Dedicated WordPress Server, configured and developed to host only WordPress websites. By limiting the number of websites utilising the same server we maximise the performance of your website. Also with our Managed Service, only trained staff carry out the required maintenance work for your website thereby eliminating the chance of third parties uploading any software that might have an impact on the overall performance of the server. Many websites experience slow upload and download times as they are on a shared server with thousands of other websites competing for space and performance. We simply do not operate this way. We wouldn’t want our website being on the same server as other websites which may affect our performance and neither should you. Our servers are configured and developed to host WordPress Websites only and are limited to host a maximum of 100 websites, tiny in comparison to general shared hosting packages.
Our customer service is absolutely focused on providing a quick and effective response time. We are a micro business who know our customers very well, and this makes us care about how their websites and performing. If your website is down it can have a big impact on your business, so our team always work to get the solution right for each one of our clients. As a business you depend on your website to work efficiently and effectively. We are always there to provide support quickly and efficiently, normally responding within an hour unless the query is more urgent in which case we respond immediately.
Website Migration (incoming)
If you come on board as a new customer we will provide a warm welcome and get to know you and your business objectives right away. As a small business ourselves we know how important your website is to your business. In order to provide the right solution for your business we will review your online marketing goals in order to understand what your needs are and make suggestions on how to improve your overall online presence. We are on-hand to make sure your website is properly manages and problem free, and is working hard to achieve tour online marketing objectives. Consider us as being part of your team!
We will carry out a full assessment of your website upon migration, and will make recommendations for immediate improvements where necessary. In most cases, with existing WordPress websites, we will assist with the migration process at no additional cost.
We check your website every month for necessary WordPress updates (core, theme, & plugins), and even offer small amounts of developer time for quick fixes.
Security is a big concern for websites on the super highway, constantly subjected to potential attach, hacking and security breaches. It’s an unfortunate part of Internet life so we need to consistently monitor and check for security issues. Prevention is always better than cure so we install the latest compatible WordPress security software on each website install and monitor all the security attempts where hackers are trying to log into your site daily (and believe us, they attempt this on every site, every day!). We have your back where security is concerned! If a rare occasion arises and a breach is made we are alerted to it immediately and take immediate action to eliminate the unwanted threat.